Shipping Policy

Processing Time

All orders are processed within 1-3 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates & Delivery Times

Shipping is calculated at checkout and may vary dependant on your location, order weight and the source of your chosen items.

International Shipping

We currently ship to the following countries:

• Canada (approximately 5-10 business days)
• USA (approximately 5-10 business days)
• United Kingdom (approximately 7-14 business days)
• Australia and New Zealand (approximately 10-15 business days)
• European Union (approximately 7-14 business days)

International shipping rates are calculated at checkout based on destination and package weight.

Tracking Information

Once your order ships, you will receive a tracking number via email. Please allow 24-48 hours for tracking information to update in the carrier's system.

Shipping Delays

Please note that shipping may be delayed during peak holiday seasons or due to unforeseen circumstances such as extreme weather events or carrier delays.  We appreciate your understanding and would appreciate customer feedback as we continually strive to improve our service.